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Conditions of sale

Purchase procedure

The gift packs to be purchased must be selected and added to the shopping cart by clicking on the corresponding icon.
The shopping cart will include the reference of the selected gift pack, the buyer’s name and surname, email address, contact telephone number and the corresponding price (taxes included).
The purchased gift packs will be managed exclusively with collection at the restaurant.

 

Purchase confirmation

Once the purchase order has been completed, and before the final confirmation, a summary will be displayed identifying the purchased gift pack, its total price (taxes included) and the information provided during the purchase process.
The order will be confirmed by clicking on the “Accept purchase” button.

Collection at the restaurant

Hincha Restaurant does not offer home delivery services.
All gift packs purchased through the website must be collected directly at the restaurant.

 

Personal data

The purchase form will request personal data, which will be incorporated into the database of La mare dels ous SLU for the purpose of processing the order and facilitating future purchases.
The user may access, modify or delete their personal data in accordance with current data protection regulations.
The data provided must be accurate in order to avoid incidents in the management of the purchased gift packs.
If expressly authorised, the user may also receive commercial communications and information related to Hincha Restaurant.

 

Payment conditions

Purchases may be paid for by credit or debit card (Visa, Visa Electron, MasterCard and AMEX).
Payments will be processed through a secure payment gateway and the charge will be made online in real time after verifying the validity of the data provided.

 

Transaction confirmation

Once the transaction has been confirmed, the customer will receive an email with the summary of the purchase and the information provided during the purchase process.
Failure to receive this email may be due to temporary communication issues or errors in the email address provided. In this case, it is recommended to contact the restaurant.

 

Additional information about gift packs

Gift packs will have the validity indicated at the time of purchase.
The specific conditions of each gift pack may be consulted within its corresponding page on the website.

 

Private information security

La mare dels ous SLU is committed to protecting the privacy of users.
The personal data collected during the use of the website will only be used to manage purchases or contracted services, as well as for the purposes expressly authorised by the user.
Personal data will not be sold, transferred or disclosed to third parties, except where legally required.

 

Security of personal data

The transmission of personal and payment information is carried out through secure SSL protocol connections, guaranteeing the confidentiality of the transmitted data.
La mare dels ous SLU adopts the necessary technical and organisational measures to guarantee the security of personal data.

 

Right of withdrawal

The user has the right to withdraw from the contract within 14 calendar days without the need for justification, in accordance with current consumer protection regulations.
To exercise this right, the user must communicate the decision to withdraw through an unequivocal declaration sent by email or post to:

La mare dels ous SLU
Hincha Restaurant
Av. Carlemany, 107, AD700
Escaldes-Engordany, Andorra
hincha@hotelmimandorra.com
Tel. +376 723 200

 

Consequences of withdrawal

In the event of withdrawal, all payments received will be refunded without undue delay and within a maximum period of 14 days from the communication of the withdrawal decision.
The refund will be made using the same payment method used by the customer for the initial transaction, unless the customer expressly states otherwise.

 

Contact

For any queries related to gift packs available on the website, you may contact:

Hincha Restaurant
Av. Carlemany, 107, AD700
Escaldes-Engordany, Andorra
Tel. +376 723 200
Email: hincha@hotelmimandorra.com

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